To select items to purchase, simply browse through our product categories or us the search bar to find specific items. Once you find an item you like, click on it to view more details.

Placing an order is easy! Just follow these steps:

1. Browse the website and select the
items you want.

2. Click “Add to Cart” for each
item.

3. When you’re ready, click the
shopping cart icon and then “Proceed to Checkout.”

4. Enter your shipping and payment
details.

. Review your order and click “Place Order” to complete your purchase.
You’ll receive a confirmation email with your order details right after.

We offer several convenient payment methods:

• Cash on Delivery (COD) – Pay in cash when your order arrives. It’s safe, easy, and widely used across Pakistan.
• Credit/Debit Card – We accept Visa and MasterCard on our website (where
  available.
• Bank Transfer – You can transfer your payment directly to our bank account using mobile or online banking.
• Easypaisa / JazzCash – Fast and secure mobile wallet options for instant payments .

We offer delivery all over Pakistan! Whether you're in a major city or a remote town, we’ll get your skincare favorites to your doorstep.

We sincerely apologize if you receive a damaged item! Your satisfaction means everything to us.

Here’s what to do:

• Take clear photos of the damaged product as soon as you receive it.
  Contact us within 24–48 hours via WhatsApp, Instagram, or email with your order number and photos.
• Our team will verify the issue and offer a replacement, exchange, or refund, depending on the situation.
• We aim to resolve such issues quickly and make sure you’re 100% happy with your order

• Before placing an order. Simply go to your account settings (if you're shopping on our website) and update your address under the ------------ section.
• After placing an order. Please contact us ASAP via WhatsApp, Instagram, or email. If your order hasn’t been shipped yet, we’ll be happy to update the address for you.

• We caredeeply about the safety of our customers, especially moms-to-be! Many of our products are safe to use during pregnancy, but it’s always best to check the ingredients first.
• We always recommend consulting your gynecologist or dermatologist before
  starting any new skincare during pregnancy. If you’re unsure about a specific product, message us. we’re happy to guide you!

• Yes, it is safe! Our website uses secure payment gateways with end-to-end encryption to protect your card details and personal information.
• Feel free to reach out if you have any concerns. we’re happy to assist!

Yes, we accept orders via phone and email. You can contact our customer service representatives at (+92)3219458989 or email us at info@skinuracosmetics.com.

You should contact us as soon as possible for any changes in your order; however,
this is not possible after the order has been submitted to our warehouse to
be processed.
If you have any issues or delays, feel free to reach out. we’re here to help!